Every time I go to Burns Honda for a trade in, I come away satisfied that I got exactly what I wanted. This was my fourth Honda with Burns. I love their thoroughness and honesty. I always have all my service done at Burns, also.
I highly recommend you contact Mike Covello as you shop for a car. He is a very knowledgeable, friendly, and professional salesperson. Mike is an excellent listener, which is not always a true of salespeople. He listened to what we wanted in a car and then told us about all of the cars that would suit our needs. Mike has an in-depth knowledge of the differences between the various models and trim levels and thus was able to clearly explain what additional features we would be getting with each option.
We are also very satisfied with the price we paid for the car. In discussing with Mike what our research indicated the car was worth, we have no doubt that Mike obtained for us the very best price that his dealership was able to make. It was such a pleasure to work with Mike?he is very courteous and does not have any of the abrasive qualities of some high-pressure salespeople. Honda is fortunate to have him on their team.
I had an exceptional customer experience at this dealership. This was my second time at Burns and it will not be my last. The sales person, Ron Marchesani, and the finance manager, Nicole McNamee, were a pleasure to deal with. Their integrity is refreshing. I have purchased multiple new cars in the past and have dealt with many different dealerships and they have far surpassed any of my previous experiences.
New Car LEASE - Joe Nahama - Joey took the time to explain exactly what was in his offer and provided it in writing upfront. He followed up with calls appropriately. He also respected my time. Respectful and Honest.
Trade - Tony Stone - I worked with Joe's boss on the value of the trade vehicle. I believe his name was Tony Stone from the pictures online. I loved my trade vehicle, and was happy to negotiate with Tony without him pointing out all my trade vehicles flaws. Respectful and Honest.
Bill Bianco - This is the first dealership I ever financed a car and the paperwork was correct!! Respectful and Honest.
Service - Car came shined up real nice. Looked awesome.
Summary - I leased this car. Plan to lease another car in 3 years. This dealership is the best dealership by far that I have been too. Imagine the perfect experience.....
Overall good experience. We had originally scheduled to meet with Mark but he happened to be off that particular day. Mike was assigned to help us and he did a great job assisting us with the car buying experience. From showing us the vehicle functions to the test drive and paperwork, everything went well (even though the insurance company took longer than expected to send over necessary paperwork). I love my new car and can't wait to show it off to my friends!
The best thing I liked about burns was, the best price was given upfront. There was no loop holes, hidden charges in the price.
Ron, the sales person I worked with was supportive throughout, shared all the pointers upfront and was patient with me as we'll.
Overall the team was supportive and it was a great positive experience !!
My daughter and I recently purchased a new Honda Civic from Burns Honda. We had a great experience there and it was all thanks to Ron Marchesani. He was very helpful and willing to go out of his way to make sure we got our new car home as soon as possible. Overall I am happy with my purchase and would definitely recommend Burns Honda and Ron.
We purchased a 2014 Honda Accord EX-L with Navigation from Burns Honda on 7/31/14. This replaced a 1999 Altima, so the new Accord is nothing short of a spaceship in comparison! We love our Accord and the entire buying process at Burns was completely painless. Everyone we came in contact with was friendly and aiming to please, especially Omar Ang, our sales rep. The
process went at our own pace, we never felt pressured at all. They answered our hundreds of questions and everyone at Burns was professional and helpful. We highly recommend the Burns Honda team to anyone in the market for a new car, and will definitely see them again when it's time to replace our other car.
My wife and I were both impressed with the knowledge of Ed Altman and how he took the time to explain the features of the car we were interested in. Even though I had hoped to get the price down I found what was offerd to us was fair. I have problems with my legs and Ed Altman took the time to see I was able to get in the car and move around the office easily. I would definitely recommend Ed to any one who asks. We had bought two other Hondas from Burns and had met Bill Bianco and we were pleased to see him again in a different role. He also was very knpwledgable of the finance part of the deal and still very friendly.