Frequently Asked Questions

Q: What kind of financing services do you offer?
A: We provide a customized payment plan that addresses all your specifications. All you have to do is to complete the application with your information and submit the form through our encrypted portal. Once we've had a chance to review, we'll reach out to you to speak more about your choices.

Q: Can I buy a car online?
Yes!  At Burns Honda, we have simplified it all, so you can shop and buy from the safety and comfort of your own home! 

Step 1. Browse hundreds of new, used, and certified pre-owned (CPO) cars online and choose one.
Step 2. Click Buy Online and select options and warranties.
Step 3. Apply for financing and set up your payment plan.
Step 4. Take delivery of your new Honda or used car at your home!

Q: Do you offer a military discount?
A: Yes we do! In appreciation for your military service, Honda is offering select U.S. Military individuals and their spouses $500 toward any 2022 or newer model year Honda automobile when you finance or lease through Honda Financial Services® (HFS). See offer details for customer and vehicle eligibility online.

Q: What is the KBB Instant Cash Offer?
A: The Kelley Blue Book® Instant Cash Offer is a real offer for a specific amount to purchase a consumer's car or apply the amount toward another car. The Offer is valid for 7 days and can be immediately redeemed during business hours at any Participating Dealer, pending inspection. It is based on specific elements of the consumer's car, like installed options, specific condition (such as dents and mechanical issues) and local market demand.

Q: What is the Honda College Grad program?
Qualified upcoming and recent college grads can save $500 on any 2022 or newer Honda vehicle when you finance or lease with Honda Financial Services. It's our way of helping you enter the real world with a little something in your pocket. Learn more here!

Q: How do I know what my car is worth?
 A: We have a website tool to value your trade online. We pay top dollar and want you to look at the same data we do to determine what your car may be worth. In 2 steps and 10 seconds you can skip the tireless research process and guesswork. Access the tool here!

Q: What do I need to do before my lease ends? 
A: When you reach the final six months of your lease, we invite you to explore your three options:

-Return Your Honda and Lease a New One
-Purchase Your Leased Honda
-Return Your Honda

Don't wait until the last minute to decide to return your Honda vehicle. Think about it at least 2 or 3 months before the end of the lease and make a decision. You will need to contact the Lease Maturity Center to find out details about returning your vehicle.

Q: Will  you buy my car if I don't buy from you?
A: Yes! When you start your next car-buying journey in the Marlton, Mt. Laurel, or Cherry Hill, NJ area, consider what you're going to do with your current vehicle. If you want, you can sell your car to us! There are a lot of great reasons to sell your vehicle to a dealership. We'll take care of reselling your car, so you can skip the hassle. Contact our sales department for more information!

Q: Can I still trade in my car even if I haven't paid it off yet?
A: Yes, you can trade in your car even if you still have a payoff.

Q: What is the difference between used and certified pre-owned vehicles?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.

Q: What's the difference between buying and leasing a vehicle?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.

Q: Is there a way I can value my trade online?
A: Yes, we have a tool that allows you to value your trade right on our website. You can find it here!

Q: Do you sell hybrid cars?
A: Yes, we have multiple hybrid cars available, including the 2022 Accord hybrid and the 2022 CR-V hybrid.

Q: Is there a way I can compare vehicles side by side?
Yes! We have a page on our website full of vehicle comparisons. These guides compare our vehicles to similar models from our competitors. You can find the comparison guides here.