Frequently Asked Service Questions

Q: Do I need an appointment to get my oil changed?
A: You can stop in Monday through Saturday between 9AM and 5PM or access our online service scheduler to make an appointment.

Q: Do you offer express service?
A: Yes, we are proudly an express service center. While appointments are not necessary, they are recommended. If you choose to wait while we service your vehicle, please enjoy our comfortable lounge area. We even have a kids area!

Q: When should I get my oil changed?
A: If your vehicle takes conventional oil, you'll probably need an oil change every six months or 3,000 miles. However, most new cars take synthetic oil. It's engineered to last longer and operate under more extreme temperatures. If your Honda runs on synthetic oil, you'll only need to schedule an oil change once a year or every 7,500 miles. Contact our service department to schedule an oil change today!

Q: How often should I get my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!

Q: Do you offer financing for service?
A: Yes, we have partnered with Sunbit to give you the option to service now and pay over-time. Follow these three steps online or contact our finance department for more information:

-Enter your details to see your monthly payment options
-Select your preferred payment option and we'll notify Burns Honda about your prequalified amount
-Go to Burns Honda to make your purchase!

At Burns Honda, you will need to present your state-issued ID or driver's license, make the required down payment with a bank-issued debit card, and choose a payment method for recurring payments.

Q: Why should I service with you?
A: At Burns Honda, our service department features Honda-certified technicians that work only with genuine OEM parts and have the expertise and equipment necessary to deliver top-quality service every single time. We work hard to exceed your expectations every time you visit, and our service technicians work hard to get you back behind the wheel of your vehicle as soon as possible, so that your vehicle's service needs don't have to interrupt your schedule too much. Our technicians know every Honda model from the inside-out, and get the job done right the first time. We also offer service for all makes and models!

Q: Which oil is better for my car, conventional or synthetic?
A: Synthetic oil is recommended because it is specifically designed to provide a better engine performance, combat a build-up, reduce friction and wear, withstand high-temperatures, and better controls the breakdown of oil.

Q: How do I know when it's time to get my transmission fluid flushed?
A: Typically for the average vehicle you will get your transmission fluid flushed every 40,000 miles or 4 years, whichever comes first. We recommend referring to your vehicles owners manually for specific details regarding your make and model!

Q: Can I make a service appointment online?
A: Yes! We have an option to schedule service on our website. You can find it here.

Q: How do I know which tires I should get?
A: We have an online tool to help you identify which tires you should get. Visit our website and click the "Tire Center" option under the Service & Parts tab.

Q: Do you offer car cleaning?
A: We offer vehicle sanitization services to help maintain the highest standards of cleanliness while servicing your car.